Use CSV to download audience membership as a file on your computer. You do not add this destination on the Destinations tab.

This destination writes to a CSV on your computer and is a good fit when you want to:

Download a spreadsheet of the current audience
Export an audience with fewer than 300,000 records
Pick which dataset columns appear in the file

This maps to GrowthLoop Audiences:

Use it for	Audiences
Downloading audience membership as a CSV	✓

CSV does not appear on a journey Destination Node. If you need a recurring file drop, use Amazon S3 or SFTP.

Prerequisites

Make sure you have:

An audience with fewer than 300,000 records. Larger audiences cannot download as CSV.

Export to CSV

From within GrowthLoop, export from an audience. You do not add CSV on the Destinations tab. See Export an audience if you need more information on these steps.

After building or selecting an audience, click Export.
Select CSV.

Enter an Export File Name and click + Add Field to choose dataset columns. Rename the Alias if you want a different column header in the file.
Click Download.

Configure the export

Setting	Description
Export File Name	Name of the downloaded file.
Additional Fields	Dataset columns to include. Each audience member is one row. Click + Add Field to choose a column, then set the Alias for the header in the file. Aliases must be unique. PII Fields appear only if your role includes PII export. You can also include custom attributes from the audience.

Export behavior

This is what GrowthLoop writes when you export an audience.

Behavior	What happens
What GrowthLoop writes	A CSV file in your browser downloads. Direction is GrowthLoop → your computer.
When it runs	GrowthLoop writes the file immediately when you click Download. This is a one-time download. GrowthLoop does not refresh the file on a schedule.
Delivery	The file downloads in your browser.
Size limit	CSV export supports audiences under 300,000 records.
Adds and removals	The file contains current membership only. GrowthLoop does not update or delete anything after you download.

Confirm the export was successful

When the run finishes, confirm you can use the data.

Audience export: Check your browser downloads for the file name you entered. Open the file and confirm the columns and row count match the audience.

Congrats on successfully exporting to CSV!

Troubleshooting

These are the issues we see most often. You can always email us at [email protected] for help.

Problem	Cause	Resolution
CSV does not appear	Your role does not include CSV export	Ask an admin
The download fails	The audience has 300,000 or more records	Confirm the audience is under 300,000 records
Expected columns are missing	Those columns were not added, or they are PII	Click + Add Field under Additional Fields. Ask an admin if you need PII Fields