Source Connection Management
Learn how to manage source connections for your organization
In this article, you'll learn how to setup and manage source connections to your data clouds and how to use them in different teams. Source Connections are the connection credentials to your Data Cloud. They can be used to allow different teams to create audiences and journeys on different data cloud sources directly from the GrowthLoop Platform.
Common Use Patterns
The ability to have different source connections to your data cloud projects gives you immense flexibility to enable your marketer teams to complete their tasks, while providing them with only the data they need access to, while maintaining strict privacy and security patterns.
For example, companies often have different marketing teams servicing specific products and customer bases. For instance, you may have a team (team 1) focused on your "consumer" customers, and another team (team 2) focused on "business. In this case you may have information on both consumers and businesses in the same data cloud. However, you don't want to get all members of these teams access to data they do not need. A common setup is to create two source connections as follows:
Source Connection 1: Connect to data cloudconsumerand ensure the credentials only provide access to consumer customer data.Source Connection 2: Connect to data cloudbusinessand ensure the credentials only provide access to business customer data.- In GrowthLoop, you can then provide
team 1with only the ability to create audiences and journeys based onSource Connection 1. - In addition, you can provide
team 2with only the ability to create audiences and journeys based onSource Connection 2.
View your Source Connections
- The first step is locating your Source Connections in the GrowthLoop platform.
- Navigate to the Organization management panel on the left menu rail. Note, you must have administrator privileges to do this. If you don't see the
Settingssection in left menu , it means your Organization administrator has not give you those permissions. You should contact them to add this permission for you.

Click on Organization under Settings
- On the
Organizations Management Panel, click on theSource Connectionstab.
- Here you can view your Source Connections.

View your Source Connections
Create new Source Connection
- Create a new Source Connection from the
Source Connectiontab on theOrganization Management Panelby clicking the buttonNew Source Connection - Select your Data Cloud
- Insert credentials and wait for validation. We'll let you know if there are any missing permissions to the credentials you provide.
- Congratulations, you can now see your newly created
Source Connectionon theSource Connectiontab.
Source Connection AccessBy default your new
Source Connectionis available to allTeamsin your organization. If you'd like to ensure theSource Connectionis only usable by specific teams, see how to assign it to teams below.
Provide Teams Access to a specific Source Connection
You can restrict access to a Source Connection by assigning it to be used by specific Teams within GrowthLoop. Here is how:
- Navigate to the
Source Connectiontab on theOrganization Management Panel - Click the
Source Connectionrow in the table where you would like to assign teams. - Under "Select teams" section you will see
Teamsare already selected. You can modify which teams have access to thisSource Connectionby deselecting and selecting specific teams.
- Click Save.
- Congratulations, you've restricted who has access to this
Source Connection
Refresh a Source Connection
GrowthLoop automatically updates your Source Connection schemas every day. This means, any new fields for configured datasets will appear automatically for filtering when creating audiences and journeys. It also means, that any new tables will be added so your teams can configure them in a Dataset Group to be used in audiences and journeys. But, what if you want to have your source connection refreshed this instant? You can refresh schema in GrowthLoop.
- Navigate to the
Source Connectiontab on theOrganization Management Panel - Scroll to
Last Schema Refreshcolumn. - You can view when exactly your
Last Schema Refreshoccurred. - Click the "Refresh" icon to refresh your schema immediately.
- This will update all field and table changes for your
Source Connectionand will make new fields available to your marketers if there is aDataset Groupalready setup for audience and journey building. It will also make newtablesavailable on theDataset Grouppage so you can include them in audience and journey building. - Note: Schema refresh can take up to 15 minutes depending on the size of your schema. You will see updates in the Source Connections table when it is finished.
For more information or to provide feedback to the team, please reach out to [email protected]. We canโt wait to hear from you!
Updated 5 months ago
