Connect this destination to export audience membership as a Commerce Grid contact list segment, for use as a data-provider audience.

This destination writes to your Criteo Commerce Grid account and is a good fit when you want to:

Match contacts on email, a mobile ad ID, LiveRamp Identity Link, or customer ID
Use a Criteo account set up for data-provider audiences

This maps to GrowthLoop Audiences and Journeys:

Use it for	Audiences	Journeys
Sending GrowthLoop audiences to Commerce Grid data-provider segments	✓	✓

This destination is separate from Criteo: Commerce Growth. If you activate in retail media, use Criteo: Retail Media.

Prerequisites

Make sure you have:

A Criteo Commerce Grid account with permission to manage audience segments.
Your Data Provider Account ID from Home → Data → Data Providers in Commerce Grid.
A Criteo user in the Admin role to approve OAuth access.

Set up Criteo Commerce Grid as a destination

In GrowthLoop, click the Destinations tab on the left sidebar.
Click New Destination in the upper right corner.
Search for Criteo: Commerce Grid and click Add Criteo: Commerce Grid.
Complete the Criteo OAuth consent flow and sign in with an Admin user.
Enter the required information, then click Create.

Field	Description
Destination Name	Name this destination in GrowthLoop. Use a name so your team recognizes its purpose, like "Criteo Commerce Grid".
Sync Frequency	Set the default export frequency (for example, daily or weekly). You can override this setting for individual exports.
Data Provider Account ID	Your Commerce Grid data provider account ID.

GrowthLoop validates the connection by listing audience segments for that account. Criteo: Commerce Grid then appears in your list of connected destinations.

Export to Criteo Commerce Grid

From within GrowthLoop, export from an audience or from a journey Destination Node. See Export an audience or Build a journey if you need more information on these steps.

After building or selecting an audience, click Export, then search for Criteo: Commerce Grid. In a journey, add a Destination Node under Ads and select Criteo: Commerce Grid.

Map identifiers

Map one supported identifier.

Match field	Description
Email Address	Email address
Mobile Ad Identifier (MADID)	Mobile advertising ID
LiveRamp Identity Link	LiveRamp Identity Link
Customer ID	Your customer identifier

Configure the export

This is where you set the campaign type and schedule for audience exports. On a journey Destination Node, you set timing on the journey canvas.

Setting	Audience export	Journey Destination Node
Export Name	Identifies the segment in Commerce Grid.	Required. Enter a name so you can find the export in GrowthLoop and Commerce Grid.
Campaign type	Choose a one-time or ongoing export.	The journey schedule controls when the journey runs and contacts are sent to Criteo Commerce Grid.
Audience Segment Status	Choose New to create a segment, or Existing to update a segment by ID.	Set this on the audience export.
Schedule	Set frequency, start date, and end date.	Users reach this node when the journey runs. Add a Delay Node or set Criteria Evaluation to control timing.

Export behavior

This is what GrowthLoop writes when you export an audience.

Behavior	What happens
What GrowthLoop writes	Contact list segment membership. Direction is GrowthLoop → Criteo Commerce Grid.
When it runs	GrowthLoop sends the export as a batch on the next successful run. An export that starts Now runs within about 15 minutes. Journeys send exports on demand when users reach the Destination Node.
New segment	GrowthLoop creates a contact list segment and adds members.
Existing segment	GrowthLoop adds or removes members on the segment ID you entered.
API	GrowthLoop uses the Commerce Grid API for membership updates.
One-time exports	GrowthLoop sends current membership once.
Ongoing adds and removals	Ongoing exports add contacts who enter and remove contacts who leave the existing segment.

Confirm the export was successful

When the run finishes, confirm you can use the data in Criteo Commerce Grid.

Audience export: Open Audiences or your audience segment library and look up the segment named after the export.
Journey Destination Node: Open Audiences or your audience segment library and look up the segment named after the export.

In GrowthLoop, review counts on the audience Exports tab, or open the Activity tab on the journey Destination Node. See Export an audience or Monitor a journey for more information.

Congrats on successfully exporting to Criteo Commerce Grid!

Troubleshooting

These are the issues we see most often. You can always email us at [email protected] for help.

Problem	Cause	Resolution
Connection fails to validate	A non-Admin user completed OAuth	Confirm a Criteo Admin completed the consent screen
Segments do not list	Data Provider Account ID is wrong	Confirm the ID matches Home → Data → Data Providers
Existing segment does not update	The segment ID belongs to a different account	Confirm the segment ID belongs to that data-provider account